Shipping Policy

Shipping Policy

1. Order Processing Time All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

UPS Economy (4 to 6 business days)
UPS Expedited (4 to 6 business days)
FedEx Economy (7 to 8 business days)
FedEx Priority (4 to 6 business days)
UPS Saver (2 to 4 business days)

Orders over $54 qualify for free shipping within the United States when selecting UPS Economy as the shipping method.

Delivery times are estimates and may vary depending on external factors such as carrier delays or customs processing for international shipments.

3. Shipping Locations We currently ship within the United States. For international shipping inquiries, please contact our customer service at crossborder@braziliancoffeeking.com.

4. Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website.

5. Shipping Carriers We partner with reliable carriers, including UPS, FedEx, and USPS, to ensure timely delivery of your orders.

6. Lost or Stolen Packages Brazilian Coffee King is not responsible for lost or stolen packages. If your order shows as delivered but you have not received it, please check with neighbors or contact the shipping carrier for assistance.

7. Damages & Issues Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately at crossborder@braziliancoffeeking.com so we can evaluate the issue and make it right.

8. Returns & Exchanges For return and exchange policies, please refer to our Return Policy.

9. Contact Us If you have any questions or concerns regarding your shipment, please reach out to us at crossborder@braziliancoffeeking.com.

What is the difference between Arabica and Robusta coffee?

Arabica coffee is generally milder and has a more complex flavor, while Robusta is stronger, bitter and contains more caffeine.
How should I store coffee to keep it fresh?

Coffee should be stored in an airtight container in a cool, dry place, away from direct light and moisture. Avoid storing it in the refrigerator or freezer, as this can affect the flavor.
What is the best way to grind coffee for different brewing methods?

The grind of the coffee should match the brewing method: coarse grind for French press, medium grind for paper filters, and fine grind for espresso.
What does the roast date on the coffee package mean?

The roast date indicates when the coffee was roasted. Fresh coffee is generally preferred for a richer flavor, so it is best consumed within a few weeks of roasting.
How can I tell if a coffee is of good quality?

High-quality coffees have distinct flavor notes, a clear origin, and a good reputation from roasters. Additionally, quality coffee will have a strong aroma and a balanced flavor.

Shipping Policy

What is the difference between Arabica and Robusta coffee?

How should I store coffee to keep it fresh?

What is the best way to grind coffee for different brewing methods?

What does the roast date on the coffee package mean?

How can I tell if a coffee is of good quality?

Sobre el Rey del Café de Brasil.

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